I AM A PRODUCT LEADER

Driving Digital Transformation with Strategy Product Vision Innovation

I’m Anand Ram Kumar M, a Product Owner and Techno-Functional Analyst with 14+ years of experience across Retail, CRM, E-commerce, Telecom, and HR. I specialize in building data-driven products, aligning business with technology, and leading cross-functional agile teams to deliver impact.

About Me

Product Leader & Techno-Functional Analyst

I’m Anand Ram Kumar M, a software professional with 14+ years of industry experience. I specialize in product ownership, digital transformation, and solving business problems through data, design thinking, and agile leadership. With a background across Retail, E-commerce, Telecom, CRM, and HR, I bridge the gap between business and technology to deliver impactful, data-driven digital solutions.

50+

Projects & Products Delivered

14+

Years of Experience

Agile Product Leadership

Stakeholder & Team Management

Data-Driven Decision Making

Cross-Functional Collaboration

My Service

Services I Offer

Product Ownership

Driving product vision, backlog management, and delivery across Agile squads aligned to business goals.

Business Analysis

Conducting stakeholder interviews, documenting use cases, and translating business needs into tech specs.

Agile Transformation

Coaching teams on Agile, Scrum, and delivery best practices while managing end-to-end ceremonies.

Data & Insights

Delivering actionable insights through GCP, BigQuery, Power BI, and data-driven storytelling.

Stakeholder Management

Facilitating alignment between business, digital, and delivery teams through continuous engagement.

UX & Process Design

Mapping user journeys, wireframing, and designing intuitive process flows using Miro, Figma, and Mural.

Cross-Functional Collaboration

Bridging teams across engineering, QA, UX, and business to ensure seamless delivery and stakeholder satisfaction.

Digital Strategy & Roadmapping

Aligning digital initiatives with business objectives, prioritizing strategic use cases, and driving OKRs.

My Resume

14+ YEARS OF EXPERIENCE

Experience

Skills

Education

Product Owner / Lead BA

BT Group (2022 – Present)

Leading Data Product strategy, managed 300+ requests, £2M+ cross-charge revenue. Aligned squads with stakeholders.

Sr. Digital Business Analyst

Alirity Ltd / BT (2021 – 2022)

Drove marketing transformation, documented NBA journeys, led stakeholder workshops and model integration planning.

Product Owner / Manager

TCS / BestBuy.com (2018 – 2021)

Uplifted Repair Tracker UX, improved NPS by 35%, led agile squads, API integrations, and backlog grooming.

Product & Analysis

Product Management

95%

Agile / Scrum / Kanban

90%

Business Analysis

92%

Tools & Platforms

GCP / BigQuery

85%

Power BI / Looker

88%

Jira / Confluence

90%

Technical & UX

Python / SQL

80%

Figma / Miro / Mural

85%

Postman / API Testing

88%

MSc Business Analytics

Aston Business School, UK (2021 – 2022)

Python, R, SPSS, Big Data, Decision Models, Digital Marketing.

MS Software Engineering

VIT University, India (2004 – 2009)

Java, Oracle, Software Design, Process Improvement.

High School

Rajiv School of Excellence (2002 – 2004)

85% in 10th Grade and 87.5% in 12th Grade.

Testimonial

Client Feedback

Sarah O'Connor

Senior Product Manager, Telco UK

“Anand is a phenomenal product leader. His ability to translate complex data needs into actionable product roadmaps helped us unlock insights that drove measurable impact across marketing and commercial teams.”

Rajeev Mehta

Head of Engineering, India Retail Group

“What sets Anand apart is his cross-functional fluency — he collaborates seamlessly with developers, analysts, and business owners. His ownership of the Repair Tracker uplift drastically improved user experience and service delivery.”

Laura Kim

Director of Digital Strategy, NYX Corp (USA)

“Anand played a key role in aligning our analytics needs with product development. His structured approach to stakeholder interviews and backlog management made our cross-team collaboration effortless.”

Markus Lindberg

Agile Coach, NordTech Sweden

“Anand is a true agile champion. He not only runs ceremonies efficiently but also nurtures team autonomy and clarity in vision. His workshops were among the most productive I’ve seen.”

My Portfolio